Privacy Policy

Postbeam ("we," "our," or "us") operates the website postbeam.ai and the Postbeam application at app.postbeam.ai (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Service.

1. Information We Collect

Information you provide directly

• Account information: Name, email address, company name, and password when you create an account.
• LinkedIn account data: When you connect your LinkedIn account, we access your profile information, posts, engagement metrics, and connection data as authorized by LinkedIn's API and your permissions.
• Payment information: Billing details processed securely through our third-party payment processor. We do not store credit card numbers on our servers.
• Communications: Information you provide when contacting us via email at team@postbeam.ai or through in-app support.

Information collected automatically

• Usage data: Pages visited, features used, time spent on the Service, click patterns, and interaction data.
• Device information: Browser type, operating system, device type, and screen resolution.
• Log data: IP address, access times, referring URLs, and pages viewed.
• Cookies and tracking technologies: We use cookies and similar technologies to maintain sessions, remember preferences, and understand how you use our Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process your LinkedIn content scheduling, analytics, and lead tracking features.
• Improve, personalize, and expand our Service based on usage patterns and feedback.
• Communicate with you about updates, security alerts, and support messages.
• Send you marketing and promotional communications (with your consent, and you can opt out at any time).
• Detect, prevent, and address fraud or technical issues.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: With third-party vendors who help us operate the Service (hosting, analytics, payment processing, email delivery). These providers are bound by contractual obligations to keep your information confidential.
• LinkedIn: We interact with LinkedIn's APIs to provide scheduling and analytics features. We comply with LinkedIn's API Terms of Use and data policies.
• Legal requirements: If required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With your consent: When you have given us explicit permission to share your information for a specific purpose.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal, accounting, or compliance purposes.

LinkedIn engagement data and analytics are retained for the duration of your subscription to provide historical reporting. Upon account deletion, this data is also removed.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), encryption at rest, secure authentication protocols, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential cookies: Required for the Service to function (authentication, session management).
• Analytics cookies: Help us understand how visitors interact with our website so we can improve the experience.
• Marketing cookies: Used to deliver relevant ads and measure campaign effectiveness.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to processing of your data for marketing purposes.
• Withdrawal of consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at team@postbeam.ai. We will respond to your request within 30 days.

8. California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. As stated above, we do not sell personal information. To submit a request, email us at team@postbeam.ai.

9. European Residents (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on legitimate interests, contractual necessity, and your consent. You have the right to lodge a complaint with your local data protection authority. Our legal basis for processing your data includes performance of our contract with you, your consent, and our legitimate business interests.

10. Third-Party Links

Our Service may contain links to third-party websites or services (including LinkedIn). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: